Delivery & Returns

Delivery & Returns

Delivery & Returns

Orders placed on are dispatched within two time frames: -

Standard delivery
- Orders have a 2-3 day delivery window.
- Free for orders over £30.00.
--- Or is charged at £3.00 for orders below £30.00.

Express delivery
- Orders received before 12pm on a working day are dispatched the same day for delivery the next working day.
--- Otherwise, they are dispatched on the next working day.
- Express delivery is at £3.90 for orders over £30.00.
--- Or £6.00 for any orders below £30.00.

This is a tracked, 'signed for' service sent via FedEx. At present, we only deliver to UK mainland addresses. If there is an issue with the dispatch of your consignment, our customer services team will make contact with you directly via email to resolve. If you wish to amend an order placed, please contact us at the earliest opportunity via [email protected] so we can rectify.


If you wish to return an item or have any issues at all with your delivery, please notify us as soon as possible - and in the case of unwanted returns, within 30 days of receipt - by email to [email protected].

We will issue the relevant return instructions and process a refund for you once the item has been received and processed via our warehouse.

Unless the item received is deemed faulty, returns are at the customer's cost. Any outward delivery charges will not be refunded.

If you are a retailer, please click here for our full trading terms & conditions.    


Fancy having a browse in-store? Or perhaps you just want to take a closer look at a product before purchasing? Well, across the UK, we have an incredible mix of both National & Independent home, gift and kitchenware retailers stocking a wide selection of our products.

If you have a particular item or range in mind, why not connect directly with a shop in your area via our online store finder…

Find a Stockist > Become a Stockist >


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