Employment

Employment

Employment


Full time experienced sales office coordinator required for busy homewares company
 
Forma House ltd is a Brand Management and Distribution company that sells housewares business to business. The company has been established for nearly 50 years and supply to a wide and varying mix of retailers including: John Lewis, Debenhams, House of Fraser and Selfridges.
 
We now require a full time experienced ‘Sales Office Coordinator’ to work in our busy sales office from Monday to Friday, 8:30am to 5:30pm, 40 hours per week. The ideal candidate will have a minimum of 2 years experience within this kind of role or sales office environment.
 
Key tasks within this role include:
 
-Creating delivery notes, raising invoices and issuing credits to our customer base via an in-house product and customer management system
 
-Providing fantastic customer service via e-mail and telephone, reacting quickly and effectively to a whole mix of enquiries from items lost in transit to catalogue requests.
 
-Day to day administration of our product and customer management system including goods in and stock control

-Provide day to day support for customers using our website

-Taking a key and proactive role in building upon our general sales office efficiency
 
-Assisting with stock level proficiency
 
-Be proactive in suggesting in-house initiatives and ideas to increase sales
 
-Undertaking a range of database management tasks to support both sales & marketing for the company
 
-Support the team in the build-up and during trade show exhibitions
 
-Support the day to day activities of our sales agents across the UK
 
Our core customers are independent stores, but you will also be proficient in providing the extra attention required for supplying Key Accounts such as John Lewis, Debenhams and Amazon, ensuring that every logistical and administrative requirement of these customers is completed with minimal error. In addition to this you will also be engaged in special projects at the discretion of the Business Development Manager and occasionally the Managing Director. These projects typically involve a lot of work in Excel and include:
 
-New price list creation
 
-Filling out spreadsheets for products to launch onto websites including: Amazon, Ocado and Waitrose
 
-Basic manipulation of images using Photoshop for marketing support
 
-Administrative tasks related to preparing for trade shows
 
For this varied role we are looking for the following qualities in a candidate:
 
-A proficient understanding in the general running of a busy sales office

-Being able to multi-task, manage (at times) stressful situations and staying on top of a busy sales office is the foundation for this role and essential to your experienced skill base.
 
-A quick learner, you will take an organised approach in general office coordination and be keen to bring your knowledge and ideas for improving day to day systems to senior management
 
-Good general knowledge in using standard electronic formats including: Microsoft office excel, j-pegs and pdf files
 
-Have a general passion for coordinating projects and be motivated by always looking forward to improve systems for the good of the company  
 
-Live within easy commuting distance

The ideal candidate will also be looking for a long term career path and growth within the business

Please apply in writing enclosing your CV and salary expectations to: [email protected]
You must have the right to work in the UK.

Full time Warehouse person/Sales Office Administrator

Established for nearly 50 years, Forma House is a brand management and distribution company that sells housewares business to business. 

We require a full time Warehouse person/Sales Office Administrator to work in our busy head office from Monday to Friday, 8:30am to 5:30pm, 40 hours per week - fixed term contract for 3 months (with a view to make permanent). 

The foundation for this varied role includes tasks such as: 

-Picking, packing and dispatching orders 
-General logistics support for our day to day operations, including preparation for our stand builds at trade shows. 
-Labelling and preparing product ready for dispatch 
-Counting and checking off stock 
-Offering support to our busy sales office, to include: producing delivery notes, invoices and credits 
-Providing fantastic customer service via e-mail and telephone 
-Entering stock onto our sales software Microsoft Great Plains 

For this varied role we are looking for the following qualities in a candidate: 

-A quick learner 
-Able to multitask 
-Warehouse experience 
-Driving license (to include fork lift) 
-General DIY skills for day to day maintenance 
-Be physically fit 
-A flexible approach 
-Good IT skills (experience with excel is useful) 
-Lives within easy commuting distance 

The following qualities are desirable but not essential: 

-Administrative experience 
-Stock management experience 

Please apply in writing enclosing your CV and salary expectations to: [email protected]   
You must have the right to work in the UK, and local candidates shall be preferred. 


If you would like to enquire about an internship or work experience, please contact us here in the first instance. 

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